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Welcome
Welcome to thetoyshop.ie and themodelshop.ie the online stores of Graham's Toymaster. We are a family run specialist toy and model retailer. Established in 1981...
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Top 5 Scalextric Cars
Terms & Conditions
Terms & Conditions
These terms and conditions are provided by Graham's Toymaster (referred to as 'us', 'our' or 'we' in these terms) and set out the terms and conditions under which you may use our website. Your use of this website constitutes acceptance of these terms and conditions. If you do not accept the terms and conditions, then you may not use the website.
These terms and conditions may be revised at any time by us updating the website. Changes to these terms and conditions will be effective immediately when they are posted on the website. We reserve the right to close any, or all, of the website at any time, and to amend or correct any website content, with or without prior notice.
Description of Products
Each product on this website is listed subject to its Product Description. We take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was posted on the website.
Warranties
We do not give any warranty, condition, guarantee or representation, express or implied, relating to the information contained on this website or on any website to which it is linked.
We make no representations or warranties concerning the accuracy, completeness or suitability for any purpose of the information and related graphics contained on this website, or on any website to which it is linked.
We do not warrant that our website or any website to which it is linked or any relevant server are free of computer viruses or other harmful applications
Returns
On occasions when there is a genuine fault with an item customers should first notify us via email of the problem. We will advise of any common solutions in an effort to rectify the fault with minimum hassle. If this doesn't solve the problem customers should send the faulty product back to us along with a description of the problem being experienced. We will refund customers the cost of returning the faulty product and will dispatch a replacement item when ready free of charge. Customers please note that if a faulty product is part of a set, only the faulty item should be returned not the entire set.
If a replacement item is not in stock we will email customers to advise when a replacement will be available.
Cancellations
Under the European Distance Selling Directive customers have the right to cancel an order. Notification of a customers intention to cancel an order must be received by us, via email, phone or in writing, within 7 working days of the order being placed. All items must be returned in their original condition as supplied with all packaging, seals etc intact within 14 days of the order date. Customers are responsible for any costs incurred while returning items to us. Items which are not returned in the condition which they were dispatched will not be accepted for a refund. We recommend that customers use a form of postage with insurance to protect against any damage which may be caused during transit.
Payment
We accept all major credit and debit cards. We do not accept American Express or Diners Club. We use Realex Payments to securely transmit your credit card information to Allied Irish Banks. Customer credit card information is not stored by us on our servers. Realex Payments are a method of transmitting information between two secure servers. The server of our payment agent is certified secure.
Third Parties
Graham's Toymaster will not disclose your details to any third parties
Your Obligations
You agree that;
any information provided by you will be true, accurate, current and complete
confirm that you are the authorised holder of any credit/debit card you may use on the website
to notify us immediately of any changes to any information you have submitted to the website
we may collect, store and use information about you in accordance with our privacy policy
that you will only use the material on the website for your personal use only, and not for any commercial purpose whatsoever.
that you will not do any of the following without obtaining prior written permission for us;
Redistribute or modify any of the content of our website
Remove any copyright or trade mark notices from any copies of the content
Create a database in electronic or structured manual form by systematically downloading and storing all or any of the content of our website
This agreement constitutes the entire agreement between you and Graham's Toymaster with respect to the use of the website